Unfortunately, parcel tracking is not available at the moment. Please try again later.

Receiving parcels

Quickpac delivers parcels for leading mail-order companies and online shops from Switzerland and neighbouring countries.

Better deliver with Quickpac

With Quickpac, parcels arrive incredibly fast yet with low emissions. As a parcel recipient, you have many advantages when your favourite online shop ships parcels with Quickpac:

Low-emission parcel delivery

Quickpac is the only parcel service that uses 100 % electric vehicles. Right up to your front door. This avoids unnecessary CO₂ emissions.

Evening delivery - no surcharge

With Quickpac, you receive your parcel in the evening - without high extra charges.

Same Day Delivery

Ordered in the morning, delivered in the evening! Same day delivery is already available from many online shops. Order cut-off times are determined by the sender.

Cutting-edge parcel tracking

We send you advance notice by SMS or e-mail - so you know when your parcel arrives.

Pick-up points close by

Not at home? No problem. With Quickpac you can pick up your parcels at a pick-up point near you.

Do you have a question about receiving parcels?

We are at your service from Monday to Friday from 8:00 a.m. to 6:00 p.m.

Mann scannt im Quickpac-Depot ein Paket

Do you have a question about receiving parcels?

Where is my parcel?

Every parcel has an 18-digit parcel number. This parcel number will be provided to you by the sender. You can use the number to track the parcel at any time in our parcel tracking.

When will my parcel be delivered?

You can use the 18-digit parcel number to track your shipment at any time in our parcel tracking, and see the expected delivery date.

Where can I find the parcel number?

The parcel number is usually provided directly by the sender, for example in a delivery notice that you have received by e-mail. The 18-digit parcel number is also printed below the barcode on the parcel itself.

Can I receive a parcel even if I am not at home?

Yes. You can instruct Quickpac to deposit your parcel by entering a deposition request in our parcel tracking system.

I was at home at the delivery time, but the doorbell did not ring and the parcel was put into the storage compartment of my mailbox. Why?

Quickpac always delivers parcels that can and are authorized for storage to the storage compartment without ringing. If the sender sends us your e-mail address or mobile number or if you have activated the notification yourself in our parcel tracking system, you will receive a notification with a delivery confirmation after delivery.

Missed a parcel delivery? No problem. Pick up your parcel free of charge at a pick-up point near you.

Quickpac is working with PickMup, Migros' practical pick-up service. Parcels are stored at the pick-up point for 14 days. In certain cases, parcels from the Coop Genossenschaft are handed over to the Coop Pick-up collection points.

You will find all information about your parcel, such as the address and opening hours of the pick-up point, in the parcel tracking.

Übergabe eines Pakets in einer Abholstelle
There is a pick-up information card in my letterbox. What does it mean?

The "Abholinformationen" card informs you that an unsuccessful delivery attempt has been made and that the parcel will be taken to a collection point near you. The information on the "Abholinformationen" card provides you with all the information about the address and opening hours of the collection point as well as up-to-date information about the status of your parcel.

Where can I find information about my parcel’s pick-up point?

You will find all the details such as the address and opening hours of the collection point in the Quickpac parcel tracking. Simply enter your parcel number. You will find the parcel number on the "Abholinformationen" card (in your letterbox) or in the delivery notification that you received by e-mail and/or text message.

What do I need in order to pick up my parcel from a pick-up point?

For the pick-up you need the pick-up code as QR code. This information can be found on the delivered pick-up information card or can be displayed in our parcel tracking system.

For collection from Coop Pick-up, you will be informed by Coop Pick-up by e-mail or SMS about the further procedure.

Viele Quickpac Fahrzeuge vor einer Depothalle

Shopping partners

With these and many other online shops and mail-order companies, you can benefit from Quickpac's climate-friendly and fast delivery.

Brack ch
Haar shop

Do you have a question about receiving parcels?

We are happy to assist you.

Our office hours are from Monday to Friday, 8:00 to 22:00 and Saturdays from 8:00 to 14:00.