QUICKMAIL
Receiving parcels
Quickpac delivers parcels for leading mail-order companies and online shops from Switzerland and neighbouring countries.
Better deliver with Quickpac
With Quickpac, parcels arrive incredibly fast yet with low emissions. As a parcel recipient, you have many advantages when your favourite online shop ships parcels with Quickpac:
Low-emission parcel delivery
Quickpac is the only parcel service that uses 100 % electric vehicles. Right up to your front door. This avoids unnecessary CO₂ emissions.
Evening delivery - no surcharge
With Quickpac, you receive your parcel in the evening - without high extra charges.
Same Day Delivery
Ordered in the morning, delivered in the evening! Same day delivery is already available from many online shops. Order cut-off times are determined by the sender.
Cutting-edge parcel tracking
We send you advance notice by SMS or e-mail - so you know when your parcel arrives.
Pick-up points close by
Not at home? No problem. With Quickpac you can pick up your parcels at a pick-up point near you.
Do you have a question about receiving parcels?
Where is my parcel?
When will my parcel be delivered?
Where can I find the parcel number?
The parcel number is usually provided directly by the sender, for example in a delivery notice that you have received by e-mail. The 18-digit parcel number is also printed below the barcode on the parcel itself.
Can I receive a parcel even if I am not at home?
I was at home at the delivery time, but the doorbell did not ring and the parcel was put into the storage compartment of my mailbox. Why?
Quickpac always delivers parcels that can and are authorized for storage to the storage compartment without ringing. If the sender sends us your e-mail address or mobile number or if you have activated the notification yourself in our parcel tracking system, you will receive a notification with a delivery confirmation after delivery.
Missed a parcel delivery? No problem. Pick up your parcel free of charge at a pick-up point near you.
Quickpac is working with PickMup, Migros' practical pick-up service. Parcels are stored at the pick-up point for 14 days. In certain cases, parcels from the Coop Genossenschaft are handed over to the Coop Pick-up collection points.
You will find all information about your parcel, such as the address and opening hours of the pick-up point, in the parcel tracking.
There is a pick-up information card in my letterbox. What does it mean?
The "Abholinformationen" card informs you that an unsuccessful delivery attempt has been made and that the parcel will be taken to a collection point near you. The information on the "Abholinformationen" card provides you with all the information about the address and opening hours of the collection point as well as up-to-date information about the status of your parcel.
Where can I find information about my parcel’s pick-up point?
You will find all the details such as the address and opening hours of the collection point in the Quickpac parcel tracking. Simply enter your parcel number. You will find the parcel number on the "Abholinformationen" card (in your letterbox) or in the delivery notification that you received by e-mail and/or text message.
What do I need in order to pick up my parcel from a pick-up point?
Shopping partners
With these and many other online shops and mail-order companies, you can benefit from Quickpac's climate-friendly and fast delivery.
