Quality on every metre
With our roots in letter delivery, we know what it means to recruit, motivate – and monitor – thousands of employees for the final mile.
And we know that for parcel shipments it is not just a matter of the final mile, but of every metre. From acceptance of the shipment through to delivery to the customer.
Our most important goal is to get the parcels entrusted to us
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on time and
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undamaged
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to their recipients.
Here are just three examples of how Quickpac ensures that parcels are delivered on time and free from losses:
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If parcels have to be handed over in person, and the recipient cannot be found, one further delivery attempt is made - within just 24 hours. This is possible because Quickpac delivers both in the morning and in the evening.
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If buildings are regarded as insecure, parcels are only delivered in return for a signature, even if the sender did not select this as an additional service.
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If deliveries are delayed due to traffic jams, Quickpac gives priority to parcels that are time-critical or have to be handed over in return for a signature.
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Track parcels
News from the postal industry
25.04.2022
Lieferverzögerung: 45 Prozent der Kunden erwarten ein sofortiges Update
Nicht alle Onlinehändler bieten Informationen zum Verbleib der Bestellung. Das sollte sich aus Kundensicht ändern: Laut einer parcelLab-Umfrage wünscht sich knapp die Hälfte der deutschen Verbraucher, schnellstmöglich über verzögerte Lieferungen informiert zu werden.